Privacy Policy for P S T Cargo And Logistics

P S T Cargo And Logistics (“we,” “our,” or “us”) operates as a logistics and transportation service provider. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and WhatsApp communication.

1. Information We Collect

a. Personal Information

• Name
• Phone number
• Email address
• Pickup and delivery addresses
• Business details (if applicable)

b. Communication Data

• Messages sent via WhatsApp or other platforms
• Customer support inquiries

c. Usage Information

• Interaction with our services
• Delivery and logistics-related data

2. How We Use Your Information

• Providing logistics and transportation services
• Managing shipments and deliveries
• Communicating with you via WhatsApp or other channels
• Responding to customer support requests
• Improving our services and operations
• Complying with legal obligations

3. WhatsApp Communication

By contacting P S T Cargo And Logistics via WhatsApp, you consent to receive messages related to:

• Shipment updates
• Delivery notifications
• Customer support responses

We do not use WhatsApp communication for spam or unauthorized marketing.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only in the following cases:

• With delivery partners or agents to fulfill services
• With service providers who assist in operations
• When required by law or legal processes

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)

To exercise your rights, contact us using the details below.

8. Third-Party Services

Our services may involve third-party providers (e.g., messaging platforms like WhatsApp). We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”